Event Call Center
When you are providing cutting edge technology, you must also provide top of the line assistance to the ticket buyers. At Trinity Tickets, your customers come first and we guarantee it. If your customers call us for help we treat them with respect just like you would. After all they are the ones paying the bills and we never forget that.
- Full scale call center to support your customers needs
- We never charge the consumer or to the event for help with ticket issues
- Ticket fulfillment assistance – email, fax, mail, mobile phone
- Capture customer information with the call center interface
- We handle chargeback, refunds, or reschedules
- All customer contact information is yours
- Bilingual English/Spanish employees
- Dedicated lines just to handle your customers
Let our fully trained, professional employees take care of all your customers needs.